FAQ
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What is ValorCaps?
ValorCaps offers premium headwear that combines classic style with modern performance. Our caps are designed for both fashion and function, perfect for active lifestyles and everyday wear. 🧢⚡ -
How do I place an order?
Placing an order is easy:
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Browse our collection
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Select your desired style and size
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Add to your cart
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Proceed to checkout and complete your order 🛒
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Do you offer free shipping?
Yes! We offer free shipping on all orders within the U.S. 🚚🇺🇸 -
How long does it take to receive my order?
Once processed, delivery usually takes 4–6 business days within the U.S. Times may vary slightly based on your location. ⏳ -
What payment methods do you accept?
We accept a variety of secure payment methods:
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Credit/Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Shopify Payments 💳
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Can I modify or cancel my order after placing it?
Orders are processed quickly, so modifications or cancellations may not be possible. Please contact us immediately at ValorCaps@gmail.com or call 419-443-7204. 📞 -
How can I return or exchange an item?
We accept returns within 30 days of purchase:
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Email us at ValorCaps@gmail.com
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We'll send you a return shipping label
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Once received, we'll issue your refund 🔄
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What if I receive a damaged or incorrect item?
Contact us immediately at ValorCaps@gmail.com or call 419-443-7204. We'll send a replacement or issue a refund. 🛠️ -
Do you ship internationally?
Currently, we only ship within the United States.
International shipping coming soon! 🌍 -
How do I contact customer support?
You can reach us via:
📧 Email: ValorCaps@gmail.com
📞 Phone: 419-443-7204
📬 Address: 1346 Southwest Blvd, Rohnert Park, CA 94928